GDPR Policy

Welcome to the GDPR Policy of At BetWhale, we take data protection and your privacy seriously. This policy outlines how we collect, use, disclose, and protect your data in compliance with the GDPR. Please take the time to read this document thoroughly to understand how your data is handled on our platform.

Data Controller Information

BetWhale is the data controller for the personal data processed on our platform. If you have any questions or concerns about how your data is handled, you can contact our Data Protection Officer at [email protected].

Legal Basis for Data Processing

Contractual Necessity

We process your personal data to fulfill our contractual obligations with you. This includes providing access to our platform, processing transactions, and delivering the services you have requested.

Legitimate Interests

In certain situations, we may process your data based on our legitimate interests, such as improving our services, preventing fraud, and ensuring the security of our platform.

Information We Collect

Identity Verification

To comply with legal requirements, we may collect personal details, including your name, date of birth, and address, for identity verification purposes.

Financial Information

For transaction processing, we collect financial information, such as payment details. This information is securely processed by our payment partners, and we do not store your complete financial details on our servers.

Usage Data

We collect information about your interactions with our platform, including your browsing history, pages visited, and actions taken. This data helps us improve our services and personalize your experience.

Technical Information

To ensure platform compatibility and security, we collect technical information, such as your IP address, device information, browser type, and operating system.

How We Use Your Information

Service Provision

We use your information to provide access to our platform, process transactions, and offer personalized services. This includes facilitating bets, managing your account, and delivering customer support.

Improving User Experience

Analysis of usage data helps us understand user behavior, preferences, and trends. This information informs improvements to our platform, optimizing the user interface, and introducing new features.

Security and Fraud Prevention

Your personal and technical information is used to ensure the security of our platform and protect against fraudulent activities. This includes identity verification, transaction monitoring, and security measures implementation.

Legal Compliance

We process your information to comply with legal obligations, such as age verification, anti-money laundering checks, and responding to legal requests.

Data Subject Rights

Access and Rectification

You have the right to access and rectify the personal data we hold about you. If you believe any information is inaccurate or incomplete, you can request corrections.


You have the right to request the erasure of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.

Restriction of Processing

You can request the restriction of processing your personal data under certain circumstances, such as when you contest the accuracy of the data.

Automated Decision-Making

We do not make automated decisions that significantly affect you based on your personal data.

Right to Withdraw Consent

Where we rely on your consent for processing, you have the right to withdraw that consent at any time.

International Data Transfers

BetWhale operates globally, and your information may be transferred to and processed in countries outside your residence. 

Privacy by Design

BetWhale is committed to implementing privacy by design principles. We integrate data protection considerations into the development of our platform to ensure that privacy is considered at every stage.

Data Protection Impact Assessment (DPIA)

We conduct Data Protection Impact Assessments when introducing new processes that may pose high risks to your privacy. This assessment helps us identify and minimize potential risks.